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Incomplete report

susan rozwod

2/3/2025 12:16 PM

I paid to have a custom report generated for my student, and the pdf I can view only includes introductory information describing the purpose of the communication matrix.  No results are described, and no recommendations were included.  I would like some clarification.

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Hello,

You as the assessor must decide what you want to include in each Custom Report by checking each box you want, and then our website fills in the text automatically in the report for each box you check. You will see that there are 7 sections to the report. You must go to each section and specify what elements you want to include from each section. Click the box next to any elements you want to include. Once you have finished, the report is immediately accessible, under the assessments of the individual. At the link below you may find help on creating Custom Reports.

https://communicationmatrix.org/Matrix/Pages/UsingTheMatrix#customReportTitle

The report pulls some data from the most recent assessment you did for that individual. But some of the information you must fill in yourself using your clinical judgment as the assessor. For example, you must decide what level you want to identify as the client's Primary Level of communication, based on your knowledge of the client. There are several ways to interpret the client%u2019s Primary Level: 

a) you might choose to identify the Level that the client uses most often to communicate

b) you might choose the Level at which the client is able to express the greatest variety of different messages

c) or you might choose the Level at which the client%u2019s communication shows the greatest mastery. 

Here is some basic information about Custom Reports. Here is a sample Custom Report.

Once you have completed the report it will be saved indefinitely in your account. You can view and print it as a pdf.

I hope this helps. Please let us know if you have any other questions.

aactheslp@gmail.com - 2/17/2025

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I am having the same problem. It loads forever - much longer than 30 minutes and nothing of value. 

khemreilly@gmail.com - 2/3/2025

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